Terms Of Purchase
Terms of Purchase
Last Updated: September 2, 2026
Business Information
Faroniq is owned and operated by Guangzhou Jimaiying Technology Co., Ltd. Faroniq is the brand created for our online home goods store, showcasing our carefully curated home‑organization, storage and interior styling products through the official FARONIQ website.
BRAND: Faroniq
LEGAL COMPANY NAME: Guangzhou Jimaiying Technology Co., Ltd.
OWNER / REPRESENTATIVE: Pang Fu Mei
CUSTOMER SUPPORT EMAIL: service@faroniq.com
SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
Customer Support Phone: +86 132 6564 4584
WEBSITE: https://faroniq.com
BUSINESS ADDRESS: 2nd floor, middle section, No. 227 Shatai South Road, Tianhe District, Guangzhou City, Room L2138
These Terms of Purchase (“Terms of Purchase”) govern your purchases of products and services available through https://faroniq.com/ (the “Company Sites” or the “Sites”).
The Company Sites are operated by Guangzhou Jimaiying Technology Co., Ltd., doing business under the brand name Faroniq (the “Company”).
Your use of the Company Sites and these Terms are also governed by the Terms of Use and Privacy Notice, which are incorporated herein by reference.
PLEASE CAREFULLY READ THESE TERMS OF PURCHASE, ALONG WITH THE TERMS OF USE, PRIVACY NOTICE AND OTHER POLICIES OR AGREEMENTS REFERENCED IN THESE TERMS OF PURCHASE, BEFORE PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE COMPANY SITES. BY PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE COMPANY SITES, YOU AGREE TO THESE TERMS OF PURCHASE, INCLUDING WITHOUT LIMITATION, THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED IN THE DISPUTE RESOLUTION SECTION BELOW.
GENERAL
These Terms of Purchase have been executed and delivered by you and constitute a valid and binding agreement between you and the Company, enforceable against you in accordance with their terms.
You represent that you are: (1) at least 18 years of age; (2) of legal age to form a binding contract; and (3) not a person barred from receiving services under any applicable laws, rules, or regulations.
You shall purchase and use the products and services available through the Company Sites in strict compliance with these Terms of Purchase and all applicable laws, rules, and regulations (collectively, “Laws”).
You are responsible for complying with all applicable laws related to your purchase, including laws in the jurisdiction to which products are shipped.
All calls, emails, and other communications between you and the Company may be recorded.
PRIVACY NOTICE
A copy of the Privacy Notice that applies to the collection, use, disclosure, and other processing of personal information by the Company is available at: https://faroniq.com/policies/privacy‑policy
You consent to any personal information we may obtain about you (either through the Company Sites, by email, telephone, or any other means) being collected, stored, and processed in accordance with the Privacy Notice.
The Company may update its Privacy Notice from time to time at its sole discretion.
Any changes to our Privacy Notice will be posted at: https://faroniq.com/policies/privacy‑policy
Your continued use of the Sites after any changes to the Privacy Notice means you accept the updated terms.
PURCHASES
Order Processing
The Company may, at its sole discretion, choose not to process or cancel your order in certain circumstances.
This may occur, for example, when:
- the product or service is unavailable;
- pricing information contains errors;
- fraudulent activity is suspected; or
- other circumstances require cancellation.
The Company reserves the right to verify customer information before processing an order.
The Company will either not charge you or will refund charges for orders that are not processed or cancelled.
The Company reserves the right to: (i) revoke any stated offer; (ii) correct errors, inaccuracies, or omissions; and (iii) modify prices, content, promotional offers, product descriptions, specifications, or other information without prior notice where permitted by law.
Product and Service Descriptions
The Company attempts to provide accurate product descriptions and information on the Company Sites.
However, the Company does not warrant that product descriptions are always accurate, complete, reliable, current, or error‑free.
If a product or service purchased through the Company Sites is not as described, your sole remedy is to return the item according to these Terms of Purchase and applicable refund policies.
Pricing Information
The Company strives to provide accurate pricing information regarding products and services available through the Company Sites.
However, pricing errors may occur.
The Company reserves the right to cancel orders placed with incorrect pricing information due to errors.
If this occurs, the Company will notify you by email and provide applicable refund arrangements.
Product and Service Availability
Product availability information shown on the Company Sites is provided as an estimate.
Estimated delivery dates may vary depending on inventory availability, weather conditions, carrier transportation times, destination address, and other circumstances beyond the Company’s reasonable control.
Although the Company attempts to maintain accurate inventory information, products marked as available may become unavailable due to changes in inventory.
If a purchased product becomes unavailable, the Company may cancel the affected item and notify you by email.
Specific Additional Disclaimers and Obligations
Products and services purchased through the Site: (a) may not include manufacturer warranties unless specifically stated; (b) may not include additional service or support options; (c) may not include product manuals, instructions, or safety information in every customer's native language; (d) may not be designed according to every jurisdiction’s standards or requirements; (e) may require adapters or converters depending on destination requirements.
Customers are responsible for confirming that products meet their requirements and comply with applicable import regulations.
Taxes
Customers are responsible for any applicable taxes, customs duties, import fees, or other charges imposed by the destination jurisdiction, including sales taxes, value‑added taxes, tariffs, or similar fees.