Privacy Policy

Last Updated: September 04, 2026

This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit, interact with, or make a purchase through the Faroniq website operated by Guangzhou Jimaiying Technology Co., Ltd.

Your privacy matters to us. We aim to handle personal information responsibly and use it only for legitimate business purposes such as operating the website, processing orders, providing customer support, improving our services, maintaining security, and complying with applicable legal obligations.

1. Personal Information We Collect

We collect two main categories of information: information you actively provide to us, and data automatically gathered when you browse our site.

• Information you submit: name, email address, phone number, shipping and billing address, payment details, order notes and customer inquiry content.
• Automatic browsing data: IP address, device type, browser information, website access time, pages viewed, clickthrough behaviour, location data and other technical identifiers collected via cookies and similar tracking technologies.

2. How We Use Your Information

We use collected personal information for the following purposes: • To complete and process your orders, arrange delivery and handle aftersales service • To respond to your customer service messages and resolve enquiries • To prevent fraud, secure our website and detect abnormal access • To analyse visitor behaviour, optimise website functions and improve product experience • To send marketing emails, promotional updates and product recommendations (you may unsubscribe at any time) • To satisfy tax, commercial and other legal compliance requirements

3. Cookies and Tracking Technologies

Our website uses different types of cookies: • Necessary Cookies: Required for website basic functions, cannot be turned off. They enable login, shopping cart and checkout features. • Analytical Cookies: Help us understand visitor traffic and page usage, collect anonymous statistics to optimise our store. • Marketing Cookies: Used to deliver targeted advertisements on third‑party platforms based on your browsing preferences.

You can modify your browser settings to reject cookies, but some website functions may become unavailable.

4. Sharing of Personal Information

We will not sell your personal information for profit without your explicit permission. We may share data only with trusted third‑party service providers necessary for business operation: • Payment processors to complete transaction settlement • Logistics and delivery partners for order shipment • Website hosting, security and technical service suppliers • Advertising partners, subject to your opt‑out rights under relevant US state privacy laws

All third parties are prohibited from using your data for unrelated purposes.

5. Data Retention Period

We keep your personal data only as long as needed to fulfil the purposes we collected it for: • Order‑related information will be retained for the statutory record‑keeping period after transaction completion. • Marketing contact information is stored until you request unsubscription or deletion. • Anonymous browsing statistics are kept for a limited analytical cycle and then cleaned up.

When your data is no longer required, we will securely delete or anonymise it.

6. Your Privacy Rights

Depending on your residential region, you have the following rights: • Right to access a copy of the personal data we hold about you • Right to correct inaccurate or incomplete personal information • Right to request deletion of your personal data • Right to restrict or object to certain data processing, including targeted advertising • Right to data portability

If you are a resident of California or other applicable US states, you have the right to opt out of the “sale” or “sharing” of your personal information for targeted advertising. Please visit our dedicated “Do not sell or share my personal information” page to submit an opt‑out request.

For users within the EU/EEA, your rights are defined under the GDPR.

7. Contact Us for Privacy Enquiries

If you have questions, comments or requests related to this Privacy Policy or your personal data, please contact us via email: service@faroniq.com

8. Updates to This Policy

We may revise this Privacy Policy occasionally to match new business practices or legal requirements. Changes will take effect once published on this page, and the “Last Updated” date at the top will be refreshed. We encourage you to review this policy regularly.